PRIVACY POLICY

Effective Date: 06/06/2025
Last updated: 06/06/2025

At Bespoke Medical Aesthetics (trading name of Elran Medical Enterprise Ltd), your privacy is a top priority. This privacy policy describes how Bespoke Medical Aesthetics (trading name of Elran Medical Enterprise Ltd) collects and uses your data in line with the UK General Data Protection Regulation (UK GDPR).

1. Who we are

Our website address is: https://bespokemedicalaesthetics.co.uk
Business Name: Bespoke Medical Aesthetics
Registered Company: Elran Medical Enterprise Ltd
Contact Email: hello@bespokemedicalaesthetics.co.uk
Clinic Location: Stanway, Colchester, Essex

2. What Data We Collect

We may collect:

IP address and website activity via cookies

Name, email address, and contact number

Medical and health-related information (for consultations)

Booking or purchase history

3. How We Use Your Data

We use your data to:

Improve website and user experience

Respond to enquiries and provide services

Send appointment confirmations and reminders

Email newsletters and promotional offers (with your consent). Note about newsletter sign-ups and contact forms:

When visitors subscribe to our newsletter or complete contact forms, we collect and store the information provided (such as name and email address) to respond appropriately and send relevant content.

4. Legal Basis for Processing

We process your data based on:

Consent (e.g., for marketing emails)

Contract (e.g., when you book a treatment)

Legal obligation (e.g., record-keeping as a medical provider)

5. How We Share Your Data

We do not sell your data. We may share it with:

Our email provider (MailerLite). Malining Provider Disclosure: We use MailerLite to manage our mailing list. Personal information is stored and processed in accordance with their privacy policy.

Booking systems (e.g., Calendly)

Secure cloud-based medical records systems (if applicable)

All third-party services comply with data protection laws.

6. Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Withdraw consent
• Request data deletion

To exercise your rights, email us at: hello@bespokemedicalaesthetics.co.uk

7. Cookies & Tracking

Our website uses cookies for functionality and analytics. You can manage cookies via your browser settings.

8. Data Retention

We retain medical data for 7 years (as required by law). Marketing data is retained until you unsubscribe or request deletion.

9. Changes to This Policy

We may update this privacy policy. Changes will be posted on this page.

If you have any concerns, please contact us at: hello@bespokemedicalaesthetics.co.uk